Support unavailability due to extreme weather (Outage)
  • 優先級 - 重大
  • 影響範圍 其他 - Customer Support Unavailability
  • Due to the unprecedented weather conditions and widespread utilities outages occurring in the United States, customer support response times may be impacted. We are changing our SLA to 72 hours for all customers effective immediately until further notice.

    Please allow us time to respond to your support requests, as widespread power and internet outages are occurring in the United States at present due to the extreme cold weather.

  • 日期 - 02/15/2021 00:00 - 02/21/2021 00:00
  • 最後更新 - 02/17/2021 14:47

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